Making a tool people use every day easier to learn
Media and data teams use Mobsuccess every day to set up and run campaigns, but new users needed several sessions before they could work on their own. As the only designer on the team, I found where people got stuck and redesigned the flows that mattered most.
- −28% drop-off on the core flow
- AI assistant shipped to every user, each use case validated with real users
Product Designer · only designer, with 8 engineers and 1 PM
Case study coming soon ·
